Address: Level 2, 696 Bourke St, Melbourne VIC 3000
Authorised Representative Number: 1240305
Preparation date: 22/11/2019
Six Park is authorised to provide Financial Services by Bespoke Portfolio Pty Ltd, the holder of Australian Financial Services Licence number 341991 ( Bespoke, our licensee, the licensee ).
Bespoke can be contacted at:
Address: PO Box 23358, Docklands, Victoria, 3008.
This Financial Services Guide (FSG) is an important document. It provides you with information about Six Park Asset Management Pty Ltd (Six Park, us, our, we) and our services. Its purpose is to help you understand and decide whether to use any financial service we offer and includes:
Six Park offers an automated Managed Discretionary Account (“MDA”) service. What this means is that, when we provide financial services to you, we will be providing a service by which we will advise you on an appropriate investment program in one or more managed investment schemes or securities. The money you invest with us will be invested in accordance with your investment program. The Investment Program forms part of the MDA Agreement that will be provided to you. Before we can provide you with MDA services, we must enter into an MDA Contract with you. This contract will set out the terms on which we provide you with MDA services, and the risks associated with entering into such a Contract.
The investments will be registered in your name, and you will retain ownership of them. As the MDA Manager appointed by Bespoke, it is our responsibility to make investments on your behalf. We will do so in accordance with the investment program. Full details of the investment program are in the MDA Agreement and Statement of Advice we will provide to you at the time we provide financial services to you.
When we provide Financial Services to you, both we and Bespoke act on your behalf. As an Authorised Representative of Bespoke, we also act on its behalf when providing financial services to you.
Our contact details are at the start of this FSG.
On our website, we provide information about how you may engage with our services.
You should read this information carefully before you engage our services. This information may be general in nature. When you receive general advice from us, we do not take into account your personal or financial objectives or needs. Accordingly, you should consider whether or not the advice is appropriate to your needs before you act on it.
Six Park will provide you with personal advice when you sign up for our MDA service. When you do this, you will be provided with an MDA Agreement and Statement of Advice (SOA).
How we provide MDA services
When you choose to enter into an MDA Contract with us, you will be provided with an Investment Program which complies with Division 3 of Part 7.7 and Division 2 of Part 7.7A of the Corporations Act. The MDA Contract and Investment Program will contain:
Risks Associated with Managed Discretionary Accounts
It is important that you are aware of the risks associated with Managed Discretionary Accounts.
Some of these risks are:
If you require any further information about the operation of Managed Discretionary Accounts, or the services we provide, please contact us at any time.
Six Park is authorised to offer the following financial services to retail and wholesale clients:
Personal Financial advice on, and deal in, the following classes of financial products:
We are not authorised to provide advice relating to any other issues except those set out above. If these issues arise and are relevant to you, you should seek specific advice from the appropriate professionals.
You can only give us instructions through our website or our application. The method by which Six Park will accept your instructions is subject to you agreeing to the terms of the MDA Agreement that you will be provided with.
While the MDA Agreement is in force, you may also give us instructions in the following ways:
Small differences in both investment performance and fees and costs can have a substantial impact on your long term returns. For example, total annual fees and costs of 2% of your account balance rather than 1% could reduce your final return by up to 20% over a 30-year period (for example reduce it from $100 000 to $80 000). You should consider whether features such as superior investment performance or the provision of better member services justify higher fees and costs. You may be able to negotiate to pay lower contribution fees and management costs where applicable.
To find out more
If you would like to find out more, or see the impact of the fees based on your own circumstances, the Australian Securities and Investments Commission (ASIC) website (www.moneysmart.gov.au) has a managed funds fee calculator to help you check out different fee options.
This document shows fees and other costs that you may be charged. These fees and costs may be deducted from your money, from the returns on your investment or from your assets held under our MDA service.
You should read all the information about fees and costs because it is important to understand their impact on your investment.
There are a number of costs, fees and commissions that you may be required to pay us, in order to use our services, set out in the table below.
|Type of Expense||Amount||How and when is it paid?|
|Set-up fee||$0||There are no set-up fees|
|Annual administration fee||$0||There are no annual administration fees|
|Entry/exit fee||$0||There are no entry/exit fees|
|Performance fee||$0||There are no performance fees|
|Brokerage fees||$0||There are no brokerage fees when you make an additional investment as per the regular trading schedule. However, if you wish us to trade at your request, a Trade On Demand fee applies (see below).|
|MDA service fee||• $9.95 per month on
investment balances between
$10,000 and $19,999.99|
• 0.50% p.a. on investment balances between $20,000 and $199,999.99
• 0.40% p.a on investment balances between $200,000 and $499,999.99
• 0.30% p.a. on investment balances $500,000+
|Calculated daily using the balance of your invested amount at the close of trading for that day. Deducted from your CMA monthly in arrears by the 15th day of the following month and paid to Six Park. Fees quoted are GST inclusive.|
Note: The listed MDA Service fees will come into effect on 1 January 2020. Until that date, the applicable MDA Service fee for investment balances between $10,000 and $19,999 will be at the current rate of 0.50% p.a. All other rates are, and will remain, as published adjacent.
|ETF management fee||The management fees for the ETFs that Six Park utilises typically range from 0.18% to 0.52% (current average of 0.26%)||Charged by ETF issuer and reflected in the share price of the ETF. As such, there are no direct cash fees paid by you.|
|Trade on demand fee||$45.00||Payable each time you request us to trade your portfolio outside of the regular trading schedule. This fee will be deducted from your CMA.|
|Withdrawal fee||$45.00||Payable each time you request us to sell down your portfolio if you have not completed an Annual Review within the previous 13 months. This fee will be deducted from your CMA.|
Please note that the Minimum CMA balance must be maintained. Should the balance fall below the minimum, Six Park may contact you requesting you top up your CMA.
If you are referred for insurance or a self-managed super fund and proceed with purchasing a product or service from our partners, Six Park may receive a referral fee, which is a percentage of the fees you pay to the partner.
Example of MDA fees
This table gives an example of how the fees for the MDA service can affect your investment over a 1-year period. You should use this table to compare this product with other MDA services.
Total fees paid to Six Park on a portfolio with an average annual balance of $50,000 would be $250 or 0.50% per annum.
|ANNUAL FEES EXAMPLE ON $50,000 INVESTMENT||ANNUAL COST|
|Total Six Park fees - Calculation: 0.50% x $50,000||$250 or 0.50%|
Under the MDA Contract, we will give you at least 30 days' prior notice in writing of increases to the fees. In relation to a change that is not an increase in fees or charges, we will give you prior notice in writing of a material change.
Withdrawals of Funds / Closing Account
We strongly believe that your investment account is your property and that you should have the right to withdraw any or all of your funds at any time that you wish. With this being one of our core beliefs, and unlike many other managed investment funds, we have designed our product to provide you with the capacity to withdraw your funds at any time (subject to you maintaining sufficient funds to satisfy any outstanding investment management fees).
So that we can provide you with MDA services, both Six Park and Bespoke have relationships with various service providers. These relationships facilitate the operation of the services we provide.
In particular, Macquarie Bank Limited has been engaged to provide Cash Management Account Services and OpenMarkets Australia Limited has been engaged to provide electronic trading services
From time to time, the parties with whom we have these relationships may change. We will advise you if they do.
Our directors and employees who provide the financial services described in this FSG are remunerated by way of salary and other employee benefits. They may also be eligible for a discretionary bonus. Some employees may hold shares in Six Park, and thereby derive a benefit from our positive performance.
Employees may from time to time receive other rewards, such as tickets to conferences or functions, or other forms of entertainment. It is not possible to determine in advance what (if any) additional benefits any employee will receive as these benefits are not generally attributed to any particular product or service they provide.
Bespoke receives a monthly fixed dollar licence fee from Six Park in return for authorising Bespoke under its Australian Financial Services Licence.
When you are referred by another third party (Introducer) to us, we may pay an introduction fee to the Introducer of up to $500 using a sliding scale based on the value of your account balance with Six Park. The introduction fee is only payable to the Introducer if you remain a client of Six Park for three months.
With some Introducers we may also enter into an ongoing fee arrangement under which up to 20% of our ongoing management fees will be paid to the Introducer.
These fees do not represent additional amounts charged to your account. Rather, they are either paid directly by us or reduce the ongoing management fee that we would otherwise receive.
If we pay an introduction fee in the absence of an ongoing service arrangement then you will be entitled to a three-month rebate of the Six Park management fee. Alternatively, the Introducer can elect not to receive an introduction fee in which case you will be entitled to a six-month rebate of the Six Park management fee.
You may request further details of the fees and benefits (including any commissions) that may be payable at any time by contacting us via email (firstname.lastname@example.org) or phone.
Our licensee has arrangements in place to maintain adequate professional indemnity insurance as required by s912B of the Corporations Act 2001. This insurance provides cover for claims made against the licensee and its representatives/employees including claims in relation to the conduct of representatives / employees who no longer work for the licensee but who did so at the time of the relevant conduct.
If you have a complaint about the service that we provide, the following steps or avenues for resolution are available to you.
Step 1: Please email email@example.com detailing the nature of your complaint. A Six Park representative will contact you to discuss the matter.
Step 2: If the matter is not satisfactorily resolved within seven days by talking with our representative, we will apply our internal complaints process to manage your concerns. In these circumstances, the complaint will be escalated to the Complaints Manager of our licensee, Bespoke Portfolio or you can contact Bespoke directly by emailing firstname.lastname@example.org or in writing at PO Box 23358, Docklands, Victoria, 3008.
Step 3: If you are unhappy with our formal response to your complaint, or if you believe we have not appropriately responded to your complaint, you can contact the Australian Financial Complaints Authority (AFCA), an external dispute resolution scheme of which Bespoke Portfolio is a member of (membership number 14686). AFCA is an independent body which has been approved by the Australian Securities and Investments Commission (ASIC) to deal with complaints against its members. To use AFCA's free service, you must have first attempted to use our internal dispute resolution service.
AFCA may be contacted at:
Telephone:1800 931 678
Mail: GPO Box 3, Melbourne VIC 3001
In order for us to provide the services to you, we must collect personal information about you.
You can find details about how we manage your privacy here.
Please retain this FSG for your reference and any future dealings with us. Documents which will form part of this FSG may also be added at a later date, and should be read in conjunction with this FSG. These documents will include the word “FSG” in the heading.