Privacy Policy

Six Park Asset Management Pty Ltd (‘Six Park’, ‘we’, ‘our’, ‘us’) is bound by the Privacy Act 1988 ('Privacy Act'), including the Australian Privacy Principles ('APPs').

Ensuring the confidentiality and security of your personal information is important to us. Any third parties (for example, our suppliers, agents, or sub-contractors) that have access to information we collect are also bound by this Policy.

Copies of this Policy are available free of charge on our website or by contacting our Privacy Officer.

What types of information do we collect?

We collect Personal Information. Personal Information is information or an opinion about a person, which can be used to identify that person.

We collect and hold your personal information so that we can:

Provide you with our services and information we think is relevant to you;
Meet your needs, and review those needs as appropriate;
Comply with our legal and regulatory obligations;
Continue improving our service and resolve any complaints about our existing service;
Keep improving our offering.

Some examples of personal information are:

Contact details;
date of birth;
employment details;
bank account details; and
tax file number.

We may use and disclose your personal information for any of these primary purposes. We may also use and disclose your personal information for secondary purposes which are related to the primary purposes listed above, or in other circumstances as authorised by the Privacy Act.

Sensitive information will be used and disclosed only for the purpose for which it was provided (or a directly related secondary purpose), unless you agree otherwise or an exemption in the Privacy Act applies.

We may collect and hold personal information about (amongst other people) the following individuals:

clients and potential clients;
people who visit our website or download our application;
anyone who provides a service to us.

How will we collect your personal information?

We generally collect personal information directly from you. The information is collected by:

You creating a Six Park Profile;
You undertaking the Six Park Risk Assessment;
Any other forms we may ask you to fill out;
Any other interactions with you in providing you with our products and services,
You visiting the Six Park website.

We may also collect personal information about you from a third party, such as VEDA for identity verification services. Personal information about you may be collected from a party who has passed on your details to us because they think you may be interested in our services. If so, we will take reasonable steps to ensure that you are made aware of this Policy.

For marketing purposes and to improve our website and analyse traffic, we collect data sent by your web browser, for example, your IP address and your operating system. We may also use third parties to analyse traffic at our website, which may involve the use of cookies. Information collected through such analysis is anonymous.

We will not collect sensitive information about you without your consent unless an exemption in the APPs applies. These exceptions provide for collection by law or to take appropriate action in relation to suspected unlawful activity or serious misconduct.

What if you refuse to provide personal information?

Unfortunately, we cannot give you the option of using a pseudonym, or using our services if you wish to deal with us anonymously. This is because it is impracticable, and may be illegal.

Who will we disclose personal information to?

We may share your personal information with:

One of our related entities;
Our AFSL holder;
Service providers involved with the provision of our services to you;
Anyone we engage carry out our functions and activities, this may include other organisations such as our lawyers and accountants, or anyone we require to assist us in a transfer or sale of our assets or business;
banks and other financial institutions who are involved in the management of our finances, regulatory bodies, government agencies, law enforcement bodies and courts;
anyone with whom you authorise us to share it.

If we need to share your personal information with any of these parties they may only use your personal information for the specific purpose for which we supply it to them. We will ensure that all contractual arrangements with third parties adequately address privacy issues and will make third parties aware of this Policy.

Do we send your information overseas?

We are likely to share your personal information to recipients located in the following countries:

Our systems use cloud storage servers that are hosted both locally and internationally. Therefore, the list of countries to which your information may be disclosed is likely to change. Where it is reasonably practicable to do so, we will update this list appropriately.

We will not share your personal information to overseas recipients without your consent unless:

the overseas recipient is subject to a similar information privacy regime as here in Australia or
we have taken reasonable steps to ensure that the recipient does not breach the Privacy Act, or the APPs

How do we protect your personal information?

We recognise the importance of securing your personal information. There are always risks involved when you send information by the internet. You should assess these potential risks when deciding whether to use our online services. We have implemented procedures to ensure your personal information is as safe as possible. To the extent we use paper files, they are stored in secure areas. Your personal information is generally stored in our computer database.

We keep your data safe by applying the following guidelines:

encrypting data on both the database and when being transferring of information
staff are required to enter a secure login and password to access client information.
access is limited to staff based on their role
the premises are securely locked each night with access restricted to the building after hours.
regular penetration testing is carried out on our website and systems

Do we use your personal information for direct marketing?

We may use personal information we collect from you for the purposes of direct marketing without your consent if:

the personal information does not include sensitive information (such as information relating to your religious beliefs or membership to various associations); and
you would reasonably expect us to use or share the information for the purpose of direct marketing; and
we provide a simple way of opting out of direct marketing; and
you have not requested to opt out of receiving direct marketing from us.

We will only use information obtained from a third party for direct marketing if:

you have consented;
it is impracticable to obtain your consent;
we have provided a simple way to request not to receive direct marketing;

You have the right to request us not to use or hold your personal information for the purposes of direct marketing, or for the purposes of allowing direct marketing by other organisations.

We must process your request to not use or share your personal information within a reasonable period of time. You may also request that we tell you the source of the information. If a request is made, we must inform you of the source of the information free of charge within a reasonable period of time.

Do we use identifiers?

We only use identifies assigned by the Government (for example, your driver’s licence), where it is reasonably necessary for us to do so for verification purposes.

Updates to this Policy

This Privacy Policy will be reviewed when required to take account of new laws and technology, as well as any changes to our operations and business environment.

Our Responsibilities

It is our responsibility to ensure that our employees and relevant third parties are:

aware of the operation of this Policy;
informed of any changes to this Policy;
given timely and appropriate access to this Policy;
adequately trained in relation to the handling of personal information;
aware that non-compliance with this Policy may be lead to disciplinary action.

Any Questions, Concerns or Complaints?

If you would like further information about this Policy, or wish to make a complaint regarding our use of your personal information, you can contact us by:

telephoning – 1300 851 779
writing – our Privacy Officer, Level 2, 696 Bourke St, Melbourne VIC 3000
emailing – contact@sixpark.com.au

If you are not satisfied with our response to your complaint, you can also refer your complaint to the Office of the Australian Information Commissioner by:

telephoning - 1300 363 992
writing - Director of Complaints, Office of the Australian Information Commissioner, GPO Box 5218, SYDNEY NSW 2001
emailing – enquiries@oaic.gov.au